Legal
Refund & return policy
Every piece is covered for 14 days from delivery. If the fit is wrong, exchange it for another size. If it is not what you wanted, send it back for a refund.
Last updated 2 September 2026
- Window
- 14 days from delivery
- Exchange
- One size exchange per item, then refund-only
- Refund method
- Back to the original payment method
- Refund released
- After the item is collected
The 14-day window
The window runs for 14 days from the day your order is marked delivered — not from the day you ordered. If you exchange an item, the replacement gets its own fresh 14 days from the day that exchange completes, so an exchange never costs you protection.
What you can request
- An exchange for a different size of the same item, if that size is in stock. Each item can be exchanged once; after that it can still be returned for a refund.
- A refund to the payment method you used. Reasons we accept are: too small, too large, not as pictured, defective, or simply changed your mind.
Requests are made per item from your order page, so a multi-item order can have one item returned while you keep the rest.
How to start one
Open the order under your account and choose Exchange or Return on the item. You will need to be signed in with the account that placed the order. If you checked out as a guest, sign in with the same email address and the order will attach to your account automatically.
We arrange the pickup. You will get the reverse tracking number by email and on your order page once it is booked.
When the money comes back
A refund is released once the item has been picked up — not when the request is approved. That is deliberate: it means you can see exactly where your return is before any money moves, and it protects both sides.
The refund goes back to the original payment method. Once we release it, your bank or card issuer controls the timing — typically 5–7 working days.
You are refunded the item's share of what you actually paid: its price, less its share of any discount applied to the order, plus its share of tax. Delivery charges are not refunded on a change-of-mind return.
What we cannot accept
- Items returned after the 14-day window has closed.
- Items that have been worn, washed, altered, or returned without their tags.
- A second exchange on an item already exchanged once — that item is refund-only.
- An item that has already been refunded.
Something arrived damaged or wrong
Start a return with the reason defective or not as pictured and add a photo. We cover the return cost on our mistakes, and we will replace or refund whichever you prefer.
Questions
Email help@blobwear.com with your order number and we will pick it up from there. Amounts on this page are in INR; free delivery applies over ₹499.